Do you want to expand beyond your physical retail location? Are you looking to gain new customers from a national and international marketplace? Your own online store can open doors to a brand new customer base from all around the world, all with 24 hour access to your website.
No longer are you limited to your physical location’s trading hours. With an e-commerce site you can have your product available online and welcome visitors to place an order at your online store at a time and place that is convenient for them.
There's nothing worse than driving to a store only to find that the product you're after is out of stock. With an e-commerce site you can save your customers' time by managing your inventory levels through your online store – keep your customers in the loop with estimated shipping timeframes, and if an item is on backorder.
We all love that feeling of returning to a store and being given a warm welcoming smile and a look of recognition from the staff. With an online store you won't see your customers face-to-face, but that doesn't mean you can't get to know them, and return that warm welcome on each visit.
Our e-commerce solutions include a customer management system to enable you to keep track of returning customers and learn more about them – such as their likes and interests – all of which can be better used to help you with your online marketing and email newsletters.
The most important image your e-commerce site needs to convey is TRUST. When your customers trust your site, they're more confident about entering in their credit card details and buying your product.
Receiving payments online gives you the ability to streamline your fulfillment process by receiving notifications of new orders and payments without needing to chase up invoices or accounts due.
We can set up cost-effective PayPal payment gateways, as well as connecting to hosted gateways from some of Australia's largest banks – we'll help you choose a payment solution to suit your requirements and budget.
Do you want to reach more customers from a national and international marketplace? We'll help you get your business online. Call us on 03 9016 5416 for a friendly chat about how we can help you start selling online.